PURCHASE HISTORY, SAVED ITEMS & WISH-LIST ITEMS
Your purchase history, saved items & wish-list items are stored within your customer account. Purchase history is stored so you can easily look up past orders & re-order any items. Saved items are stored so you can add items to bag, checkout or save them for later. Wish-list items are stored for future purchase or can be shared with family or friends.
CONTACT HISTORY
Your contact history is anything you have said to us over phone, chat, email or social media. This information is used to provide customer service & support & to train staff members to make sure you receive the best possible customer service.
WHAT DO WE DO WITH YOUR INFORMATION
In order to provide our customers with the most efficient and enhanced service and to better understand your preferences, we may request information from you. All personal information that we obtain about you will be recorded, used and protected by us in accordance with current data protection legislation and the ALFA Swim privacy policy. We will primarily use your personal information to provide products and services to you and, for example:
- to send you information via e-mail about products, offers and news that may interest you. ALFA Swim will only send you this information if you have opted-in to receive email or product notifications
- to analyse customers visiting the alfawearboutique.com website and learn about the interests & actions of our visitors in order to understand your interests and needs. This will help ALFA Swim improve our products and services and deliver to you the type of content, offers and promotions that you are most interested in.
- to improve your web experience on alfawearboutique.com ensuring easy checkout & no errors while you are shopping & browsing.
NON-PERSONALLY IDENTIFIABLE INFORMATION
Navigational information collected allows ALFA Swim to see which areas of our website are most visited & helps us improve your experience online. Other information such as browser version, device & IP address information may be collected. This information is used to improve our website such as default options of currency to give you the best possible shopping experience additionally fraud & website protection.
COOKIES
ALFA Swim uses cookies to help you place an order, remember the items in your shopping cart, recognize when you return to the website & analyze your visiting behaviour.
You can choose to have your computer warn you each time a cookie is being sent to your browser or you can choose to turn off all cookies through your browser settings.
We also work with third party companies who use tracking technologies to serve ads on our behalf across the internet. These companies may collect non-personally identifiable information about your visit to alfawearboutique.com
HOW TO UNSUBSCRIBE
If you subscribe to the ALFA Swim email list your email address will be used to receive information about new products and special offer. If you do not wish to receive updates after subscribing, you may remove yourself from the mailing list by logging into your account and opting out of the mailing list or unsubscribing at the bottom of any email received.
THIRD PARTY LINKS
ALFA Swim may suggest third party links from other sites to our customers. We are not responsible for any of the content on these sites and cannot be held liable for any possible damages incurred from that content.
SHARE WITH A FRIEND
Where ALFA Swim allows you to email products to another person such as sharing a wish list or your favourite products: you warrant that that the person to whom the email is addressed has consented to the email being sent; and indemnify ALFA Swim, its servants and agents against all actions, claims and demands (including the cost of defending or setting any actions, claims and demands) arising out of or in respect of sending any email or any contravention of the SPAM Act 2003.
HOW TO CONTACT US
We always want to hear feedback from our customers. If you have any questions or feedback about our privacy policy or would like us to stop using your information. Please don’t hesitate to contact our Customer Service team by emailing us at
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