Glow Collection Affiliate Agreement
Welcome to Glow Collection!
We all have one thing in common: a vision of a brighter world. Our online community is powered by people sharing their passion for home fragrance through the world’s brightest and best candles, made with the finest and cleanest ingredients.
We see all different types of people succeed with Glow Collection.
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Some just love home fragrance and design,
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Some are stay-at-home parents looking to make full-time income,
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Some are creatives looking for extra cash, and people who want to take control of their careers.
Whatever your reason, Glow Collection is a community dedicated to informing and educating people how home fragrance can inspire their creativity, open the door to new opportunities and help to make the world a brighter place.
About the Glow Collection Affiliate Program
E-commerce and social media have emerged as a billion-dollar-a-day social sharing economy for companies to market and sell their products. Glow Collection is taking advantage of this new world by creating a simple Affiliate business model that allows you to control your own business without any pressure to maintain the multi-tiered rank and management of consultants associated with traditional direct selling or multi-level companies.
As an independent Affiliate, you will get paid on your online social media marketing and promotional efforts. It’s your own business.
You can operate your business activities from anywhere, anytime, on your phone, iPad or tablet, at a coffee shop, yoga studio or the couch in front of your computer.
Once you enrol in the Affiliate Program, Affiliates earn fees through sharing their unique URL (“Unique Affiliate Link”) with commissions paid on sales based on our simple fee structure. There are no quotas or hidden catches!
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With our simple business mode there is:
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No starter kit or any inventory to purchase.
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No monthly website maintenance cost
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Absolutely no annual fee!
Yep that’s right, we want to make it as attractive and as easy as possible for you to make money.
Affiliate Rules of Engagement
This Affiliate Agreement provides the basis of your independent contractor relationship with Glow Collection. In accordance, you must comply with the terms and conditions of this Affiliate Agreement and contents thereof.
Accordingly, you are required to abide by the following:
• You are not acting on behalf of another company, other than one that you own.
• You are not an agent or employee of Glow Collection and cannot bind the Company to any obligation and will not be treated as an employee for any benefits or income tax or withholding purposes.
• You are responsible for tracking and reporting your Glow Collection earnings for income tax purposes.
• You are responsible for obtaining any governmental business licence or permitting requirements that may be required. Local ordinances and regulations vary among each municipality, state, and provincial governmental agency. It is incumbent upon you to determine whether any licensing or permitting requirements, fees, local ordinances or regulations apply to you.
• You agree to adhere to the requirements in this Agreement, the Website Terms & Conditions, and the Privacy Policy, which may be updated from time to time.
• You agree that you will at all times positively promote and not disparage Glow Collection, its products, programs, representatives, or personnel.
• You agree that should you represent another company or participate in other business activities outside Glow Collection, any information, printed materials or other items obtained through your association with Glow Collection will be kept separate and not used to solicit, promote, market any non-Glow Collection activity. Any use of Glow Collection information for non-Glow Collection promotional or other activities violates the Affiliate Agreement and may result in immediate termination of the Affiliate Agreement.
• You agree to protect confidential Glow Collection information from unlawful or inappropriate disclosure, or disclosure that would be in violation of your obligations under the Affiliate Agreement.
Getting Started - Affiliate Account
Once you join Glow Collection creates an Affiliate Account for each new Affiliate. First you will receive a confirmation email. From there you will need to click on the link to accept and to take you to your Unique Affiliate Platform. Here you will find your Unique Affiliate URL which you can then post as often as you like. Go to your Unique Affiliate Link and log in using your email and password.
Unenrolling
If you choose to no longer be a Glow Collection Affiliate, simply contact our Customer Experience Team, and request that we cancel your participation in the Affiliate Program.
Once removed from the program, your unique Affiliate URL and Account will be closed, and you will be paid any outstanding amounts from your commission at the next billing cycle, which is typically monthly. NOTE: Glow Collection will retain Customer and contact information for itself when you are no longer enrolled, subject to applicable laws.
Closing an Affiliate Account
At Glow Collection’s sole and absolute discretion, we may close an Affiliate Account for several reasons including, but limited to:
• Any violation of the Affiliate Agreement, this Affiliate Guide, the Website Terms & Conditions, or the Privacy Policy, and/or any other Company policies, or procedures, which we will make available to you from time to time.
• Accruing an outstanding balance that has not been paid within 60 days.
• Purchasing Glow Collection products or paying Affiliate fees using a credit/debit card of another individual without their permission.
If Glow Collection closes your account, the measures set forth in the “Unenrolment” section above apply.
Unique Affiliate URL Link
As part of your Affiliate Account, Glow Collection will create a personal Unique Affiliate Link for you, which you will be able to access from the platform. Upon joining you will be sent an email asking for you to verify your email. Once you click on this link you will have a new browser open up and you will be inside your platform. Please watch this video for instructions.
Simply give out your Unique Affiliate URL to all your friends, work colleagues, potential clients as often as you can or maybe even include it as a link in your own newsletter to your clients. Every time they click on your messages or social posts, a cookie is embedded on their device and when they land on the www.glowcollection.com.au site and they buy - their purchase is immediately registered as yours and you get paid commission. In the absence of a cookie or if the cookie has expired, Glow Collection those orders will be credited to the House Account. Affiliates will not earn fees for such orders.
Compensation – Earning Fees
There are no minimum sales requirements for you as an Affiliate. However, the more you promote, the more opportunities you have to earn. You can easily track your performance on your dashboard.
The fee to be paid to you will be based on your Net Sales (as defined below) and calculated in accordance with the table below:
Australia (AUD)
Monthly Net Sales through your
Unique Affiliate Link (Customer Volume)
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Percentage of Net Sales to be paid
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$0 - $3000
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22%
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+$3,001
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28%
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Calculating your monthly personal compensatable sales activity
• Your monthly commission payment for Net Sales payable will be made net of returns. All customers and Affiliates may return a product for a full refund within 30 days of the date of purchase. Refunds will be deducted from your Net Sales in the month the refund is processed. Commission payments will be paid within the first 14 working days of the next calendar month.
Payment of Fees
• Glow Collection has created a payment system designed to provide you with fast, convenient, and reliable access to your earned fees. You will get paid monthly via an automated payment transfer method – to your nominated bank account.
• If Glow Collection does not already have your bank account information, you will need to provide that to us when you join and accept the terms and conditions. You can update this in your details section on the platform.
Disclosure Statement and Disclaimer on Earnings
There are no guarantees regarding income or earning potential. Actual individual earning results may vary, and these estimates should not be relied upon for budgeting purposes or an indication of your actual earnings as an Affiliate.
Self-Guided Training Materials
To assist you with your business activities, Glow Collection offers a variety of tutorials, videos, and guidelines to help you grow your business using social media and online selling techniques. Training materials can be found in the platform and on the Glow Collection Affiliate Facebook Page.
Promotional & Marketing Materials
Glow Collection’s primary method of selling our products includes online social media promotion via the Unique Affiliate Link and through our Company website. As an Affiliate, we will make available to you a variety of materials and ideas to help you promote and market Glow Collection products.
E-commerce Platform
Marketing images are continuously updated on our e-commerce website. These images are available for your use in promoting Glow Collection products to your network on various social media and other platforms. Additional details are contained throughout this Guide.
Displaying and Promoting Products
As an Affiliate, you may also promote and display Glow Collection products via in person-to-person activities, and attending events such as fairs, bazaars and consumer trade shows, but this is not required. Note, that Glow Collection will only pay fees on customer purchases made through your Unique Affiliate URL Link or through our Company website where a customer already has been associated with you.
Company Trade Names and Logos
The Company’s trade name “Glow Collection”, and various Glow Collection logos are the exclusive property of Glow Collection. Glow Collection trademarks are registration pending with the IP Australia and/or other international governmental registration agencies and offices. All unauthorised use is a violation of the Affiliate Agreement a and may result in immediate termination of your Affiliate Agreement. Unauthorised use may also violate federal and international laws. Glow Collection reserves all of its rights under applicable law.
Copyrights
All works that Affiliate creates or prepares using the “Glow Collection” name or Company logos are deemed to be copyrighted material and a work made for hire. Glow Collection retains ownership of all such copyrights. You may use Company trade names and trademarks only in accordance with the rules set forth below and elsewhere in this Affiliate Guide and the Affiliate Agreement. Glow Collection may revoke or alter any permission to any Affiliate as the Company deems appropriate.
Licensing Permission
Company approved materials, images, and messaging for advertising furnished by the Company using Glow Collection trade names, trademarks and logos are available for Affiliate’s use and may be used only as intended for the promotion and marketing of Glow Collection products. You may use these materials to promote your business activities in print, on social media, and in online business directories in accordance with the policies under this Affiliate Guide.
Materials Include:
· Product images and product descriptions on the Glow Collection company website.
- Materials can be purchased through an authorised licensee of the Company or through other resources, which the Company will provide to you, using only approved trademarks and logos. All materials must be used with approved language indicating that you are an independent Glow Collection Affiliate.
Limitations on Use of Company Name
Except as provided in this Affiliate Guide, you may NOT use Glow Collection trade names, trademarks, logos, copyrighted designs, images or symbols without the Company’s express written permission.
You are not permitted to take any action that will injure or tend to dilute any Glow Collection mark, and you will not engage in any unfair or unethical trade practice, including the use of confidential information for any competitive purpose, either with or without using any Company trade name or trademark.
Affiliates may not use Glow Collection’s trademarks or trade names, or any variation, on personal banking accounts, or credit card accounts. Marks may not be used on any online or print advertising material promoting your independent business, except where such materials are used solely for promoting Glow Collection and its products.
Social Media Communications Policy
Promoting your Glow Collection business in print or online through business directories and all forms of social media is not just a reflection of you, but also reflects Glow Collection and every fellow Glow Collection Affiliate.
Glow Collection has developed this Social Media Communications Policy to provide rules and guidelines that respect and protect the Company and assist you in using online tools to promote your Glow Collection business activities.
It is every Affiliate’s responsibility to investigate and understand the business practices of those they advertise and promote their business with.
General Requirements
Affiliates are required to adhere to the following rules:
• Affiliates are not permitted to refer to themselves in such a way that would lead anyone to believe that they have control over a geographic area.
• An Affiliate must comply with the following conditions when using the “Glow Collection” name or any of our logos on all social media and personal websites:
o An Affiliate must clearly identify herself or himself as a “Glow Collection Affiliate” in all references to her or his affiliation with Glow Collection. Affiliates are not permitted to refer to themselves as an employee of Glow Collection.
o An Affiliate may use Glow Collection approved product images and images posted by Glow Collection on its social communications sites, which may be shared with Affiliates.
• Affiliates may not engage with advertisers that use business practices and functionality that interrupts a visitor’s online browsing or shopping experience on any Glow Collection website.
• Affiliates may prepare user-generated content for promotional and marketing purposes, so long as such content follows the foregoing requirements, as well as other rules set forth in this Affiliate Policy and the Affiliate Agreement.
Social Media Manners
Below are common-sense tips for good manners and online etiquette:
• Do not write or post anything that might reflect negatively on Glow Collection;
• Be honest and use your best judgement in all situations;
• Always be professional, especially when accepting criticism;
• Always be aware of, and protect, confidential Glow Collection information and personal information belonging to other Affiliates and customers.
Note: Glow Collection does not endorse any Affiliate’s social media sites or its contents. You are responsible for your social media site and its content, including complying with applicable laws.
Prohibitions Regarding Social Media Websites
You are prohibited from using social media or other Internet connections in any manner that violates any Glow Collection policy, which we have made available to you, or the Affiliate Agreement, including but not limited to Company policy prohibiting the disclosure of confidential information whether online or otherwise.
You are personally responsible for the material you post on social media, whether it is a blog or website. If you maintain a social media site, you may be held responsible for content posted on that site by third parties. You are encouraged to monitor and/or restrict such third-party content on all websites and social media sites you maintain.
When posting or adding comments on any Glow Collection company social media site or website, you must avoid soliciting business for yourself. To keep Glow Collection sites engaging for all Affiliates and visitors, please adhere to the following:
• Do not post your Unique Affiliate Link or post links to any other website or social media site.
• Avoid posting any personal or business contact information, including address, phone number, e-mail or city you live in. We will remove posts containing such information.
• Do not encourage others to contact you.
• Help keep comments, links, photos and videos focused on being a Glow Collection Fan. Do not publish negative posts about other brands. We will remove any such post, link, photo, or video.
• By submitting posts, links, photos, videos and captions, you grant Glow Collection permission to publish them anywhere at any time, with all editing rights as Glow Collection deems appropriate. Your submission of these materials means you have obtained all necessary consents, including moral rights consents.
Commenting on Social Media Sites
• You may provide “status updates” or otherwise comment on social media sites concerning your promotional activity, but in so doing you must not misrepresent your relationship with Glow Collection. We remind you that you are engaged as an independent contractor pursuant to the Affiliate Agreement and must not refer to yourself as an employee of Glow Collection.
• State only truthful comments about your experiences working as an Affiliate with Glow Collection or using Glow Collection products, and never state false, misleading or deceptive information about Glow Collection or our products.
• Refrain from including content or material that may be construed as offensive, distasteful, controversial or otherwise reflect poorly on Glow Collection or your promotional activity.
• Do not make actual or implied earnings claims. Do not post anything that refers to how much money you earn or represent to others how much she/he may earn if that person were to also become a Glow Collection Affiliate.
• If you choose to make product claims, use only the exact claims language found in approved Company literature or official websites.
Advertising for Affiliates
Advertising is a business investment with tremendous potential but no guarantees.
The best advertising to grow your business continues to be through social networking and “word of mouth”. Additionally, your commitment to provide outstanding professional service and follow-up is invaluable to growing your business! Affiliates will need to determine for themselves whether the costs of advertising will provide a good return on their investment.
Word-of-mouth marketing is done person-to-person, on blogs, through brand advocates (online customers) and through social communications like Facebook, Instagram, Tik Tok, Twitter and LinkedIn. Because of that, there is an increasing value in networking and advertising your business online and through social media forums, such as Facebook, Twitter, Instagram and Pinterest. Rules and Guidelines for managing your social media provided below and in the Social Media Communications Policy Guide.
Promoting your Unique Affiliate Link through Search Engines
Search engines such as Google, Bing or Yahoo, are regularly used by consumers to search for websites. There are two types of results that typically appear in search engine queries – organic and paid listings.
Organic listings are based on the search engine’s proprietary algorithm that will display results based on relevancy. To provide all Glow Collection Affiliates with equal opportunities to grow their online business, Unique Affiliate Links will not appear in the results for organic searches and are not searchable.
Paid listings are search results that are identified as “Ad” or “Sponsored Links” or “Sponsored Sites” and are displayed based on a combination of price paid for display and relevancy. Glow Collection actively bids on paid search terms to enhance overall search effectiveness and drive potential customers to Glow Collection websites.
- In order to maintain fairness and equity, Affiliates are not permitted to bid on or use “Glow Collection”, “Glow Collection Gifts” or other trademarks of Glow Collection (including, for example, “GloLite by Glow Collection”, “Clearly Creative”, “World’s Brightest Candle”, “the Glow Collection Seduction Range”, “the Glow Collection Cocktail range” etc.) or the Glow Collection logo in any form of paid search listings. This includes search terms and advertising text.
Use of the word “Official”
Affiliates are prohibited from using the word “Official” when engaging in social media activities online or in any other media.
In its place, Glow Collection approves of the use of the word “authorised”:
Examples of acceptable terms
Authorised Glow Collection Store
Authorised Glow Collection Online Store
Authorised Online Shop Site
Authorised Glow Collection Shop Site
Authorised Shop Site
Examples of unacceptable terms
Official Glow Collection Store
Official Glow Collection Online store
Official Online Shop Site
Official Glow Collection shop site
Official Shop Site
Linking Policy
Linking to your Unique Affiliate Link from another website, such as Facebook, Instagram, Twitter, Etsy, your personal website or local message boards, for example, can be a great way to share information about your Glow Collection business. If you choose to link to your Unique Affiliate URL Link, you must follow the policies below:
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You may not link your Unique Affiliate URL Link, or glowcollection.com.au website, with any third-party website that:
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Implies, either directly or indirectly, that Glow Collection is endorsing any content on the third-party website or otherwise misrepresents its relationship with Glow Collection;
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Contains content or material that could be construed as illegal, offensive, controversial or distasteful (all linked websites must only contain content that is appropriate for all age groups);
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Contains defamatory or derogatory information concerning Glow Collection, its products or information, which may cause reputational injury to Glow Collection;
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Presents false, misleading or deceptive information about Glow Collection, its products or the opportunity.
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In the event that you cease to be an Affiliate, you must remove, or cause to be removed, the link(s) from all webpages where your Unique Affiliate Link was inserted.
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If you link your Unique Affiliate URL Link, you may use one of the following approved link texts:
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“Shop Glow Collection Your Way with me, your Authorised Glow Collection Affiliate:”
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“Shop Glow Collection Your Way, your Authorised Glow Collection Affiliate.”
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“Love candles? So do I! Shop Glow Collection
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“Candle Obsessed? Me too! Shop today!”
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Should you wish to create your own status updates and comments that have links to your Unique Affiliate Link you may do so by adhering to the Social Media Communications Policy
Third Party Marketplace Marketing Policy
As part of generating more leads and new customers for your business, Glow Collection utilises third party marketplaces for marketing programs. You may see Glow Collection offers and promotions on sites like Commission Factory. From time to time, there will be exclusive coupon codes and/or offers to help drive more customers to Glow Collection websites. Affiliates are not eligible to purchase Glow Collection products using any of these promotional codes. Affiliates may not advertise on any Third-Party Marketplace websites that already have Glow Collection listed as an advertiser.
Use of Approved Copies and Images:
Glow Collection Affiliates may use promotional materials and images from approved Glow Collection websites. In all instances where approved imagery and copies are used, the words, “Authorised Glow Collection Affiliate”, must be prominently displayed. As a Glow Collection Affiliate, you are responsible for the verbal or written representations you make to customers and potential new Affiliates concerning Glow Collection and its products. You may not compare Glow Collection products or the Company to any other company or their products. To ensure you are providing your customers with correct information, we suggest you review your presentations to determine the accuracy of your information.
Note: Glow Collection selectively monitors all avenues of advertising to ensure appropriate messaging and has the right to request removal of any presentation or visuals that are deemed inappropriate to our core values and brand.
Unauthorised Internet Listings
You may not list Glow Collection products for sale on any online retail, auction sites, including but not limited to eBay, Amazon, Craigslist, Groupon, and Living Social. Such use is a violation of your Affiliate Agreement and may result in immediate termination of your Affiliate Agreement with Glow Collection.
You may promote your Unique Affiliate URL Link on blogs, vlogs, social networking sites, personal websites and other public internet communications means. Websites based on user participation and user-generated content, including but not limited to Facebook, Twitter, Instagram, Pinterest, WhatsApp, Snapchat, LinkedIn, TikTok, and YouTube, are allowed.
Please note that, by allowing Affiliates to participate in Internet-based, social communications and advertising, Glow Collection is not endorsing any of these forums.
• An Affiliate may not use any Glow Collection trademark name or logo in a website URL address, social media page or site name or personal website. This includes Glow Collection or any other trademark name belonging to Glow Collection.
• You may link to the Glow Collection company website from any social media site, but to build your followers, you will want to link from your social media sites to your Unique Affiliate Link (Never post a link to your Unique Affiliate URL Link on the Corporate Glow Collection Facebook Page or any other Company owned social media site.)
• An Affiliate may advertise charitable events on free online communities, including Facebook, Instagram or blogs. However, the Affiliate must include “Glow Collection Affiliate” in the ad.
• If you use product claims, use only the exact claims found in approved Company literature or our official website(s).
Damage Claims
If a customer informs you as an Affiliate that a Glow Collection product damaged their personal property or caused them personal injury, instruct the customer to contact the Company on the chat bot that appears on the company website. A Company representative will follow up with the customer/claimant. Please do not make any promises regarding how Glow Collection will handle the claim.
Privacy and Confidential Information Policy
As a Glow Collection Affiliate, you will receive Personal Information, including Sensitive Information, from and about customers. Keeping their Personal Information, including Sensitive Information, secure not only helps to ensure your compliance with the law, but it also helps you to maintain current and potential customers’ trust, which is an important factor in your success. Please see the Glow Collection Privacy Policy available on the Glow Collection website.
Year End Tax Reporting
All Affiliates are independent contractors, not employees of Glow Collection. Therefore, it is your responsibility to track and report your Glow Collection earnings for any governmental tax filing requirements you may have.
Customer Support Contact Information
Our Customer Experience Team is available via the Affiliate platform. Please allow 48 business hours for a response.
Term and Termination
DTC Brands Pty Ltd (ABN 55 66 346 2940) trading as Glow Collection, reserves the right to replace, alter, modify or change any compensation schedule, fees, benefits, terminate this Agreement or other provisions set forth in the Glow Collection Affiliate Agreement. At least ten (10) days prior written notice will be given to Affiliates regarding such changes.
Mailing/Shipping Address:
DTC Brands Pty Ltd Trading as Glow Collection Suite 2, Level 7, 189 – 197, Kent Street Sydney NSW 2000
All Rights Reserved
Revised February 2023
© 2023 DTC Brands Pty Ltd trading as Glow Collection. All rights reserved.