Welcome to Skin Love Cream! Thanks for joining our Affiliate program.
These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.
By participating in the Program, Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Affiliate or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY Affiliate Program Registration in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Registration.
2. Affiliate Links and Coupon
Affiliate link is automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
Affiliate might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customer both click on the affiliate link and use coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Affiliate may also advertise merchant website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers.
3. Commissions and payment
Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on Commission structure. Commission amount is dependent on order value and not including extra fee (tax, shipping cost,...).
For an Affiliate to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on Affiliate Guide page.
Payments will only be sent for transactions that have been successfully completed. Use of the Affiliate Program is subject to a fair use policy which gives merchant the right to review each and every referral order. Status of commission if displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in charge backs or refunds will not be paid out.
4. Marketing tool
We may share promotion media such as banner, logo or specific collection promotion to you through Marketing tool tab. You can download the media or get the HTML embed code in order to share on affiliate channels.
5. Network
If Network tab is activated, affiliate can invite others to become their downline affiliate. If any downline affiliate brings order to merchant shop, upline affiliate will also get network commission which depends on merchant settings.
To invite other affiliates into the system, share network link and any other affiliate who click on that link and sign up will become a downline affiliate.
6. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies then we can't track them so can't pay earnings on that person's activity.
Cookies day is said on the Affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or use the coupon. Within the cookie time, every order made by this customer at merchant website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link then).
7. Removal from Referral Program
If an affiliate wishes to be removed from the affiliate program, they can do so by contacting: hello@skinlovecream.com.
Exclusion of Existing Customers
1. Overview:
Skin Love Cream values its affiliate partners and seeks to establish clear guidelines to ensure a fair and transparent affiliate program. This policy specifically addresses the exclusion of existing customers who made purchases from the online store before the affiliate link was created or used.
2. Policy Statement:
To maintain the integrity of our affiliate program and ensure fairness, Skin Love Cream enforces the following policy regarding the payment of affiliate commissions for existing customers who made purchases from our online store before the affiliate link was created or used.
3. Exclusion of Existing Customers:
Affiliate partners will not receive commission payments for transactions made by customers who have previously purchased from Skin Love Cream's online store before the affiliate link was created or used.
4. Definition of Existing Customers:
Existing customers are defined as individuals who have made a purchase from the Skin Love Cream online store before the date of the affiliate link creation or use.
5. Commission Eligibility:
Affiliate partners will be eligible for commission payments only for transactions made by new customers, i.e., those who have not previously purchased from Skin Love Cream's online store before the affiliate link was created or used.
6. Tracking and Enforcement:
Skin Love Cream employs robust tracking systems to monitor affiliate transactions. Any affiliate commission associated with existing customers will be identified and excluded from the payment calculations.
7. Reporting and Transparency:
Affiliate partners will have access to transparent reporting that clearly indicates which transactions are eligible for commission payments. This will enable affiliates to monitor their performance accurately.
8. Modification of Policy:
Skin Love Cream reserves the right to modify or update this policy at any time. Affiliates will be notified of any changes, and it is the responsibility of affiliates to review and adhere to the most recent version of the policy.
9. Communication and Support:
Skin Love Cream is committed to providing clear communication and support to its affiliate partners. For any questions, concerns, or clarifications regarding this policy, affiliates are encouraged to reach out to the affiliate program support team.
10. Agreement Acceptance:
By participating in the Skin Love Cream affiliate program, affiliates agree to comply with this policy and any updates or modifications made by Skin Love Cream.
Go forward and refer!
We're very glad you've made it to the end of this important document.
We wish you all the very best. You can always re-visit these Affiliate Program terms and conditions in the future and if you have any questions you can send email to hello@skinlovecream.com for support.
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