These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and a partner (“you” or “partner”) who refers customers to use product or service from the merchant.
By participating in the Program, Partner agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as a Partner or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY Partner Program Registration in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Therapist Partner Program Registration.
2. Partner Links and Coupon
Partner link is automatically generated, but you can also generate a partner link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
Partner might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customer both click on the partner link and use coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Partner may also advertise merchant website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers. Written approval from the merchant is required for offline media advertisements to ensure brand is appropriately represented.
Partner link must be used for the merchant to record and the partner to receive commission.
3. Commissions and payment
Refer any patient to make a purchase on our website, you will get a commission amount which is calculated based on Commission structure. Commission amount is dependent on order value and not including extra fee (tax, shipping cost,...).
For a Partner to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on Partner Guide page.
Payments will only be sent for transactions that have been successfully completed. Use of the Therapist Partner Program is subject to a fair use policy which gives merchant the right to review each and every referral order. Status of commission if displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in charge backs or refunds will not be paid out.
The merchant reserves the right to make modifications to the program and will provide notice to the Partners to communicate changes that could include but are not limited to the payment schedule, amount and payment method.
If a product is on pre-order or backorder, commission payment will be delayed until the product is in stock as the customer may cancel their order while waiting for the product.
Direct Billing: If a patient lives in a region where direct billing is an option, Barumba Play™ will work with the partner to get approval for the family. Commission will be paid after approval is confirmed.
4. Marketing tool
We may share promotion media such as banner, logo or specific collection promotion to you through Marketing tool tab. You can download the media or get the HTML embed code in order to share on partner channels.
5. Network
If Network tab is activated, partners can invite others to become their downline partner. If any downline partner brings order to merchant shop, upline partner will also get network commission which depends on merchant settings.
To invite other partners into the system, share network link and any other partners who click on that link and sign up will become a downline partner.
6. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies then we can't track them so can't pay earnings on that person's activity.
Cookies day is said on the Partner registration form. The tracking day will start from the time a customer clicks on the partner link or use the coupon. Within the cookie time, every order made by this customer at merchant website will automatically result in commissions to the partner (There’s no need for the customer to click on the partner link then).
7. Removal from Partner Program
If a partner wishes to be removed from the partner program, they can do so by contacting: partnerprogram@barumba.ca.
The merchant reserves the right to remove partners from the program. Accrued commision will be paid.
8. Professional Obligations
Professional orgarnizations may have their own rules and/or guidelines regarding partnerships, commission, referrals, disclosures, etc that should be reviewed to ensure continued professional compliance.
9. Dispute Resolution
All matters would be resolved in the province of Ontario.
10. Consent of images/videos
The partner will ensure that consent has been obtained from the individual(s) or the legal guardian in all images/videos provided to the merchant for use in print, electronic publications, social media, the merchant's website, and other marketing communications distributed directly by or on behalf of the merchant.
The partner must explicitly state to the merchant if a particular image/video is to remain confidential and is for internal purposes only.
Thank you
We're very glad you've made it to the end of this important document.
You can always re-visit these Therapist Partner Program terms and conditions in the future and if you have any questions you can send email to partnerprogram@barumba.ca for support.
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