Welcome to Free Soul! Thanks for joining our Affiliate program.
These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.
By participating in the Program, Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Affiliate or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY Affiliate Program Registration in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Registration.
2. Affiliate Links and Coupon
Affiliate link is automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
Affiliate might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customer both click on the affiliate link and use coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Affiliate may also advertise merchant website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers.
3. Commissions and payment
Commission paid to the Affiliate will be dependent on the platform used. You will receive commission based on the UpPromote commission structure whenever a referral is made via your unique discount code or link. Unless you have 1000+ TikTok followers, are a TikTok Creator and are linked to the Free Soul TikTok Shop. On this occasion when a referral is made via your TikTok shop link, you will receive the TikTok Shop Commission Structure.
UpPromote - Required for all affiliates
UpPromote will provide you with a unique discount code and link.
Refer any customer to make a purchase on our website using your discount code or link. This code can be used on all platforms and relevant avenues except TikTok! For example: Instagram, blogs, websites, online and offline clients etc.
You will get a commission amount which is calculated based on the UpPromote (discount code) commission structure. Commission amount is dependent on order value and not including extra fee (tax, shipping cost).
The commission structure for sales made via your discount code or unique link only is outlined below:
1 - 4 referrals paid at 8%
4-9 referrals paid at 10%
10+ referrals paid at 15%
For an Affiliate to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on the Affiliate Guide page.
Payments will only be sent for transactions that have been successfully completed. Use of the Affiliate Program is subject to a fair use policy which gives the merchant the right to review each and every referral order. Status of commission if displayed in the Commission tab, any paid commission will be listed on the Payment tab. Transactions that result in chargebacks or refunds will not be paid out.
If the code is leaked through a discount or promotional code website, the referrals made via this site will not be paid to the Affiliate.
TikTok Shop - For affiliates using TikTok with 1000+ followers
Affiliates with 1000+ followers on TikTok can earn commission via TikTok Shop.
In order to sell via TikTok Shop you must be a TikTok creator. If you are not already, please sign up to the following link register as a TikTok Creator through TT Seller Centre. Once applied please contact jess@herfreesoul.com to be approved.
Refer any customer to make a purchase via TikTok Shop only. Your commission amount will be dependent on the product sold via TikTok Shop. Only Free Soul Vegan Protein Blend and FS-Greens can be sold via TikTok.
This is calculated based on the TikTok shop commission structure. Commission amount is dependent on order value and not including extra fee (tax, shipping cost).
The commission structure for TikTok Shop is outlined below:
FS-Greens - 15%
Vegan Protein Blend - 10%
For an Affiliate to receive a commission from TikTok sales, you must ensure your payment details are up to date on TikTok shop. The platform will payout commission directly into your chosen account.
4. Marketing tool
We may share promotion media such as banner, logo or specific collection promotion to you through Marketing tool tab. You can download the media or get the HTML embed code in order to share on affiliate channels.
5. Requirement to Post
Once you have read our terms and submitted your application you’re agreeing to share a photo or video on your primary social channel of your Free Soul products. Any posts without including all of the below will be rejected. You must post this task within 14 days of receiving your product.
If posting on Instagram:
Use your unique link and discount code
Use the hashtags #FSWellnessClub and #FreeSoul
Tag our social handle @freesoulsistas
If posting on TikTok (1000+ followers):
Ensure you link to FS-Greens or Vegan Protein Blend via the FS TikTok shop
Use the hashtags #FSWellnessClub and #FreeSoul
Tag our social handle @freesoulsistas
6. Network
If Network tab is activated, affiliate can invite others to become their downline affiliate. If any downline affiliate brings order to merchant shop, upline affiliate will also get network commission which depends on merchant settings.
To invite other affiliates into the system, share network link and any other affiliate who click on that link and sign up will become a downline affiliate.
7. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies then we can't track them so can't pay earnings on that person's activity.
Cookies day is said on the Affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or use the coupon. Within the cookie time, every order made by this customer at merchant website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link then).
8. Removal from Referral Program
If an affiliate wishes to be removed from the affiliate program, they can do so by contacting: nicole@herfreesoul.com.
Go forward and refer!
We're very glad you've made it to the end of this important document.
We wish you all the very best. You can always re-visit these Affiliate Program terms and conditions in the future and if you have any questions you can send email to jess@herfreesoul.com for support.