Welcome to Joiya! Thanks for joining our Ambassador program.
The following terms and conditions apply to individuals who are accessing or using the Joiya Ambassador Program both as a merchant (“we” or “merchant”) and an Ambassador also referred to as an Affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.
By participating in the Program, the affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an affiliate or participate in Joiya’s Ambassador Program in any manner.
1. Approve or Reject the Registration
We reserve the right to approve or reject ANY Ambassador Program Registration at our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Ambassador Program Registration.
2. Affiliate Links and Coupons
The affiliate link is automatically generated however it can be customized. Joiya may allow an affiliate to generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
An affiliate might or might not be assigned to one coupon code with details and usage clarified on the Dashboard. If customers both click on the affiliate link and use the coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
The affiliate may also advertise Joiya’s website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers.
3. Commissions and payment
Refer any customer to make a purchase on our website and you will get a commission amount which is calculated based on the following Commission structure.
Cumulative Retail Sales
Eligibility for 5% Override on New Ambassadors brought to Joiya
Silver (Level A)
$0 - $2,250
Gold (Level B)
$2,251 - $4,500
Platinum (Level C)
$4,501 - $10,500
Titanium (Level D)
$10,501 - Unlimited
Commission amount is dependent on order total less any discounts and does not include the tax and shipping costs. Affiliates will receive commissions based on the Payment schedule which is listed on the Guide page in your Ambassador Portal.
Payments will only be paid for transactions that have been successfully completed. Use of the Joiya Ambassador Program is subject to a fair use policy which gives merchants the right to review each and every referral order. Status of the commission will be displayed in the Commission tab, any paid commission will be listed on the Payment tab. Transactions that result in chargebacks or refunds will be deducted from the affiliate’s next month’s commission.
4. Marketing tool
We may share promotion media such as graphics, banners, or specific promotions through the Marketing Tool tab. You can download the media or get the HTML embed code in order to share on affiliate channels.
As an affiliate in the Joiya Ambassador Program, you can invite others to become part of your team by using your Network URL which is located in your Ambassador Portal. If any of your downline affiliates bring orders to the Joiya website, you, the upline affiliate will receive a 5% commission on their sales for 1 year from their join date.
To invite other affiliates into the system, share your network link, and any affiliate who clicks on that link then registers to be a Joiya Ambassador will become a downline affiliate on your team.
If a person doesn't allow cookies or clears their cookies then Joiya can't track them and pay earnings on that person's activity.
Joiya allows Cookies to hold for 365 days. The tracking day will start from the time a customer clicks on the affiliate’s link or the use of any coupons that Joiya may provide. Within the cookie time, every order made by this customer on the Joiya website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link then).
7. Removal from Referral Program
If an affiliate wishes to be removed from the affiliate program, they can do so by emailing Joiya at firstname.lastname@example.org.
Go forward and refer!
We're very glad you've made it to the end of this important document.
We wish you all the very best. You can always re-visit these Ambassador Program terms and conditions in the future and if you have any questions you can send an email to email@example.com for support.
Personal Information Controller
Any personal information provided to or gathered by UpPromote under this Privacy Notice will be stored and controlled by UpPromote (the data controller).
Information collected from Merchants
When the merchant uses the app, we are automatically able to access certain types of information from your Shopify account such as email, first name, last name, shop information (shop domain, shop currency, shop address …). We collect this information to provide you with our Services; for example, to confirm your identity, contact you, provide customer support when you contact us, provide you with advertising and marketing activities.
Information collected from Affiliates
When an Affiliate signs up to join a program, we collect some information to inform merchants such as email, personal information, payment details and social network information,...The information would help the merchant evaluate affiliate background and potential, along with process-specific activities within the app and contact affiliate if needed.
Information collected from Customers when visiting the merchant website
In order to track a referral order, when customers visit merchant website and make a purchase, UpPromote system will collect information of order such as total order, order items, order ID, etc.
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.
We may also disclose your personal information to any third party but only with your prior consent.
Use of UpPromote app by Children
UpPromote is not intended for children. If you are under 13, you may use the affiliate marketing system only with the supervision of your parent or guardian.
UpPromote understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are using the system and wish to exercise these right, please contact us through firstname.lastname@example.org. We may require that you provide us with acceptable verification of your identity before providing access to such information.
If you are an affiliate and wish to exercise these rights, please contact the merchant you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.