we
hold your privacy with the highest respect. We know that you care how
information about you is used and shared – and we know you're smarter
than the average bear when it comes to this. The below describes what
information we collect from our website users and it's used. By visiting
one of our listed websites, you are accepting the practices described
within.
We're morally against violating your right to privacy, or annoy you
for that matter. To that end we’ve made it easy to opt out of our
newsletter and opt out of having your data collected when you visit our
site.
WHAT INFORMATION DO WE COLLECT & RETAIN?
ORDER FULFILLMENT INFORMATION
When you purchase products through our website, we collect the
personal information you give us such as your name, address, phone
number and email address. All of these pieces of information are
necessary to ship your order. We do not share any of your contact
information with anybody other than our third party order fulfillment
vendors and fraud protection services. We retain your shipping details
and order history to enable us to provide you with future customer
services like returns and warranty replacements. If you create a
Lovelydomi.com account we store your account password, which you can
reset or change at any time. Your password is only accessible by you and
never by Lovelydomi employees or third parties.
CREDIT CARD PROCESSING
Lovelydomi does not collect or store credit card information provided
when making a purchase on our website. All credit card transactions are
handled by our third party payment gateways and merchant services.
Our
store is hosted on Shopify Inc. They provide us with the online
e-commerce platform that allows us to sell our products and services to
you.
Your data is stored through Shopify’s data storage, databases
and the general Shopify application. They store your data on a secure
server behind a firewall.
If you choose a direct payment gateway
to complete your purchase, then Shopify stores your credit card data. It
is encrypted through the Payment Card Industry Data Security Standard
(PCI-DSS). Your purchase transaction data is stored only as long as is
necessary to complete your purchase transaction. After that is complete,
your purchase transaction information is deleted.
All direct payment
gateways adhere to the standards set by PCI-DSS as managed by the PCI
Security Standards Council, which is a joint effort of brands like Visa,
MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
WEBSITE ANALYTICS
We
use Google Analytics to track the volume and type of traffic that comes
to our website. When you access this website Google may collect
information such as cookies, IP address, search keywords, session
length, browser type, page views and number of visits. None of this
information is personally identifiable, and is subject to Google’s
Privacy Policy. You have the option to opt out of our Google Analytics
by opting out in your Ads Control Panel or in the global ad network
privacy. You can also install the Google Analytics Opt-out Add-on in
your browser.
DIGITAL MARKETING & RETARGETING
We use a few different digital marketing services to create and
display online ads for our products. As you browse Lovelydomi.com, these
services use cookies to remember what products you viewed and clicked
on. Our advertising partners then enable us us to present you with
advertising based on your previous interaction withLovelydomi.com. You
might see Peak Design ads on other websites, on Facebook and Instagram,
or while watching videos on Youtube or other platforms. This practice is
called “retargeting.” We don’t collect any personally identifiable
information about you (like name or email) until you make a purchase. We
also don’t directly retain your digital marketing information—instead,
that data is retained by our third party marketing services.
CUSTOMER SUPPORT
We use a third party service to host and manage our Support Center
and Contact Us form. When you fill out the Contact Us form , our support
service retains all of the information you provided, including your
name and email. This information enables our support team to see a
history of your support inquiries and provide you with the best possible
service. Your customer service history is only accessible by the
Lovelydomi Customer Service team.
NEWSLETTER
If you sign up or opt in to the Lovelydomi Newsletter we will
collect your name and email address for the purposes of sending you
occasional updates about our company. We will never share or sell this
information to anybody without your consent, and you can unsubscribe at
any time.
HOW DOES GOOGLE ANALYTICS WORK?
Google Analytics is Google’s web analytics tool that helps website
owners understand how their visitors engage with their website. Google
Analytics collects information anonymously, and much like examining
footprints in sand, it reports website trends without identifying
individual visitors. Analytics uses its own cookie to track visitor
interactions. The cookie is used to store information, such as what time
the current visit occurred, whether the visitor has been to the site
before, and what site referred the visitor to the web page. Google
Analytics customers can view a variety of reports about how visitors
interact with their website so they can improve their website and how
people find it. A different cookie is used for each website, and
visitors are not tracked across multiple sites. Analytics requires that
all websites that use it must update their privacy policy to include a
notice that fully discloses the use of Analytics. To disable this type
of cookie, some browsers will indicate when a cookie is being sent and
allow you to decline cookies on a case-by-case basis. In addition to
declining cookies, you can also install the Google Analytics Opt-out Add-onin your browser, which prevents Google Analytics from collecting information about your website visits.
HOW DO WE PROTECT YOUR INFORMATION?
Lovelydomi takes security seriously and cares about the integrity of
your personal information. We use commercially reasonable physical,
administrative, and technological methods to transmit and store your
data in a secure, encrypted manner. However, Lovelydomi cannot guarantee
that unauthorized third parties will never be able to defeat our
security measures or use your personal information for improper
purposes. In the event that any information under our control is
compromised as a result of a breach of security, we will take reasonable
steps to investigate the situation and where appropriate, notify those
individuals whose information may have been compromised and take other
steps, in accordance with any applicable laws and regulations.
To
protect your personal information, we take reasonable precautions and
follow industry best practices to make sure it is not inappropriately
lost, misused, accessed, disclosed, altered or destroyed.
If you
provide us with your credit card information, the information is
encrypted using secure socket layer technology (SSL) and stored with a
AES-256 encryption. Although no method of transmission over the Internet
or electronic storage is 100% secure, we follow all PCI-DSS
requirements and implement additional generally accepted industry
standards.
DO WE SELL ANY INFORMATION TO OUTSIDE PARTIES?
No, we don’t. We do not sell, trade, or otherwise transfer your
personally identifiable information to outside parties to outside
parties. This does not include trusted third parties who assist us in
operating our website, conducting our business, or servicing you, so
long as those parties agree to keep this information confidential. We
may also release your information when we believe release is appropriate
to comply with the law, enforce our site policies, or protect ours or
others rights, property, or safety. However, non-personally identifiable
visitor information may be provided to other parties for marketing,
advertising, or other uses.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party
products or services on our website or via our social media channels.
These third party sites have separate and independent privacy policies.
We therefore have no responsibility or liability for the content and
activities of these linked sites. Nonetheless, we seek to protect the
integrity of our site and welcome any feedback about these sites.
When you click on links on our store, they may direct you away from
our site. We are not responsible for the privacy practices of other
sites and encourage you to read their privacy statements.
In general, the third-party providers used by us will only
collect, use and disclose your information to the extent necessary to
allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment
gateways and other payment transaction processors, have their own
privacy policies in respect to the information we are required to
provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy
policies so you can understand the manner in which your personal
information will be handled by these providers.
In particular, remember that certain providers may be located in or
have facilities that are located a different jurisdiction than either
you or us. So if you elect to proceed with a transaction that involves
the services of a third-party service provider, then your information
may become subject to the laws of the jurisdiction(s) in which that
service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is
processed by a payment gateway located in the United States, then your
personal information used in completing that transaction may be subject
to disclosure under United States legislation, including the Patriot
Act.
Once you leave our store’s website or are redirected to a third-party
website or application, you are no longer governed by this Privacy
Policy or our website’s Terms of Service.
COOKIES
Here is a list of cookies that we use. We’ve listed them here so you
that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit,
no data held, Persistent for 30 minutes from the last visit, Used by
our website provider’s internal stats tracker to record the number of
visits
_shopify_uniq, no data held, expires midnight (relative to the
visitor) of the next day, Counts the number of visits to a store by a
single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest,
unique token, indefinite If the shop has a password, this is used to
determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where
CHILDREN'S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s
Online Privacy Protection Act), we do not collect any information from
anyone under 13 years of age. Our website, products and services are all
directed to people who are at least 13 years old or older.
ONLINE PRIVACY POLICY ONLY
This online privacy policy applies only to information collected
through our website and not to information collected offline or through
other platforms or channels
TERMS AND CONDITIONS
Please also visit our Legal Terms and Conditions section establishing
the use, disclaimers, and limitations of liability governing the use of
our website.
YOUR CONSENT
By using our site, you consent to this web site privacy policy.
By using this site, you represent that you are at least the age of
majority in your state or province of residence, or that you are the age
of majority in your state or province of residence and you have given
us your consent to allow any of your minor dependents to use this site.
When you provide us with personal information to complete a
transaction, verify your credit card, place an order, arrange for a
delivery or return a purchase, we imply that you consent to our
collecting it and using it for that specific reason only.
If we ask
for your personal information for a secondary reason, like marketing, we
will either ask you directly for your expressed consent, or provide you
with an opportunity to say no.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so
please review it frequently. Changes and clarifications will take effect
immediately upon their posting on the website. If we make material
changes to this policy, we will notify you here that it has been
updated, so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we use and/or disclose it.