Thanks for joining our Rescue Ambassador program.
These following terms and conditions apply to individuals
who are accessing or using the Program both as a merchant (“we” or “merchant”)
and a rescue/shelter (“you” or “affiliate”) who refers customers to use product
or service from the merchant.
By participating in the Program, Affiliate agrees to use the
Program in the manner specified in, and are bound by, these Terms and
Conditions. If you do not agree to these Terms and Conditions in their entirety
you are not authorized to register as an Affiliate or participate in the
Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY Affiliate
Program Registration in our sole and absolute discretion. You will have no
legal recourse against us for the rejection of your Affiliate Program
Registration.
2. Affiliate Links and Coupon
Affiliate link is automatically generated, but you can also
generate an affiliate link for a specific product or collection. If a person
clicks on someone else’s referral link and then later they click on yours,
yours is the one that counts.
Affiliate might or might not be assigned to one coupon code
with details and usage clarified on Dashboard. If customer both click on
the affiliate link and use coupon code, you will not receive a double
commission. If you’re not assigned a branded coupon, then you’re not allowed to
promote the coupon.
Affiliate may also advertise merchant website on online
channels such as Facebook, Instagram or offline classified channel ads,
magazines, and newspapers.
3. Commissions and payment
Refer any customer to make a purchase on our website, you
will get a commission amount which is calculated based on Commission structure.
Commission amount is dependent on order value and not including extra fee (tax,
shipping cost).
Commissions will only be sent for transactions that have
been successfully completed. Use of the Affiliate Program is subject to a fair
use policy which gives merchant the right to review each and every referral
order. Status of commission if displayed in Commission tab, any paid commission
will be listed on Payment tab. Transactions that result in chargebacks or
refunds will not be paid out.
4. Marketing tool
We may share promotion media such as banner, logo or
specific collection promotion to you through Marketing tool tab. You can
download the media or get the HTML embed
5. Cookie
We use a cookie to track people who have clicked on your
link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies
then we can't track them so can't pay earnings on that person's activity.
Cookies are 30 days. The tracking day will start from the
time a customer clicks on the affiliate’s link or use the coupon. Within the
cookie time, every order made by this customer at merchant website will
automatically result in commissions to the affiliate (There’s no need for the
customer to click on the affiliate link then).
7. Removal from Referral Program
If an affiliate wishes to be removed from the affiliate
program, they can do so by contacting: kenric@maxandneo.com.
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