Natural Sloth

Welcome to Natural Sloth! Thanks for joining our Affiliate program.

These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use products or services from the merchant.

By participating in the Program, the Affiliate agrees to use the Program in the manner specified in, and is bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety, you are not authorized to register as an Affiliate or participate in the Program in any manner.

1. Approve or Reject of the Registration

We reserve the right to approve or reject ANY Affiliate Program Registration in our sole and absolute discretion. You will have no legal recourse against us for rejecting your Affiliate Program Registration.

2. Affiliate Links and Coupon

An affiliate link is automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts. Affiliates will be assigned  one 10% off coupon code with details and usage clarified on Dashboard. If customers click the affiliate link and use the coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, you’re not allowed to promote the coupon. If a coupon code was leaked to a coupon-discounted website, we reserve the right to change or cancel the coupon code and suspend or delete the affiliate account.

3. Commissions and payment

We issue payments via PayPal. We are unable to provide commission payouts via check. We cannot be responsible for any banking fees you may incur by receiving a payment from us.

For an Affiliate to receive a commission, you need to specify the payment details on Settings. A payment schedule will be notified on the Affiliate Guide page. Payments will only be sent for transactions that have been successfully completed.  Use of the Affiliate Program is subject to a fair use policy which gives merchants the right to review each and every referral order. The commission status is displayed in the Commission tab, and any paid commission will be listed on the Payment tab. Transactions that result in chargebacks or refunds will not be paid out.

4. Marketing tool

We may share promotion media such as banners, logos, or specific collection promotions with you through the Marketing tool tab. You can download the media or get the HTML embed code to share on affiliate channels.

5. Recurring Products (Subscription Products and Candle Club) 

When customers purchase a recurring product (e.g., monthly deliveries, and candle club), you will receive a commission only for the first sale of the subscription.

6. Cookie

We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.

If a person doesn't allow cookies or clears their cookies, we can't track them, so we can't pay earnings on that person's activity.

Cookies Day is said on the Affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or use the coupon. Within cookie time, every order made by this customer at the merchant website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link then).

7. Breaking These Terms 

It is against these terms to attempt to circumvent or alter any of the technical methods employed by our affiliate program. You must act within the terms of any associated platform being used in your marketing activity. (e.g., Facebook, Google, etc.). Any email marketing activity must be conducted per the CAN-SPAM regulations and/or local territory guidelines. Sites that promote violence; promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age; promote illegal activities; attempt to copy and/or assume the creative or business identity of Natural Sloth in any manner; and/or contain any other content that we deem offensive and/or not in alignment with the Natural Sloth brand, are unsuitable for our referral partner program, and if used may be grounds for termination of the referral partner relationship. If we detect that these terms have been breached, we reserve the right to deny registration, cancel your affiliate account, and void any unpaid commissions by giving the other party written notice. Written notice can be in mail, email, or fax.

8. Canceling Accounts

We reserve the right to suspend or delete an affiliate account at our discretion. Any affiliate accounts that have not made any referrals within 180 days and have no outstanding commission to be paid may be considered inactive. We reserve the right to delete inactive accounts. If you wish to close your affiliate account directly or if you have any other questions, please get in touch with us via email at info@naturalsloth.com

Go forward and refer!

We're very glad you've made it to the end of this important document.

We wish you all the very best. You can always revisit these Affiliate Program terms and conditions in the future, and if you have any questions, you can email info@naturalsloth.com for support.

This Privacy Policy of UpPromote about Affiliate Marketing system describes how we may collect and use personal data and the rights granted to merchants, affiliates and customers regarding their respective data.

By joining the Affiliate program, you signify your approval of the terms set out in this Privacy Policy, and other terms and conditions. If you do not agree to this Privacy Policy, you must not use the affiliate marketing system.

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. By continuing to our affiliate program after these changes are posted, you agree to the revised policy.

Personal Information Controller

Any personal information provided to or gathered by UpPromote under this Privacy Notice will be stored and controlled by UpPromote (the data controller).

Information collected from Merchants

When merchant uses the app, we are automatically able to access certain types of information from your Shopify account such as email, first name, last name, shop information (shop domain, shop currency, shop address …). We collect this information to provide you with our Services; for example, to confirm your identity, contact you, provide customer support when you contact us, provide you with advertising and marketing activities.

Information collected from Affiliates

When an Affiliate signs up to join a program, we collect some information to inform merchants such as email, personal information, payment details and social network information,...The information would help merchant evaluate affiliate background and potential, along with process specific activities within the app and contact affiliate if needed.

Information collected from Customers when visiting merchant website

In order to track referral order, when customers visit merchant website and make a purchase, UpPromote system will collect information of order such as total order, order items, order ID,....

About Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.

Cookies are created when a user's browser loads a particular website. The website sends information to the browser which then creates a text file. Every time the user goes back to the same website, the browser retrieves and sends this file to the website's server.

For more information about cookies, including how to disable them, visit allaboutcookies.org.

Because cookies allow you to take advantage of some of Affiliate marketing system’s essential features, we recommend that you leave them turned on.

Information sharing

Ensuring your privacy is important to us. We do not share your personal information with third parties except as described in this privacy policy. We may share your personal information with third-party service providers who we employ to process specific functions; examples include providing email marketing activity, analyzing data and other marketing support,... Third-party service providers have access to personal information only as needed to perform their functions and they must process the personal information in accordance with this Privacy Policy.

We may also disclose your personal information to any third party with your prior consent.

Use of UpPromote app by Children

UpPromote is not intended for children. If you are under 13, you may use the affiliate marketing system only with the supervision of your parent or guardian.

Your Rights

UpPromote understands that you have rights over your personal information, and takes reasonable steps to allow you to access, correct, amend, delete, port, or limit the use of your personal information. If you are using the system and wish to exercise these right, please contact us through info@naturalsloth.com. We may require that you provide us with acceptable verification of your identity before providing access to such information.

If you are an affiliate and wish to exercise these rights, please contact the merchant you interacted with directly — we serve as a processor on their behalf, and can only forward your request to them to allow them to respond.

Contact information

If you have any questions about your personal data or this Privacy Policy, or if you would like to file a complaint about how we process your personal data, please contact us by email at info@naturalsloth.com