Welcome to NeuroTears! Thanks for joining our Affiliate program.
These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we” or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.
By participating in the Program, Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Affiliate or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY Affiliate Program Registration in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Registration.
2. Affiliate Links and Coupon
Affiliate link is automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
Affiliate might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customer both click on the affiliate link and use coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Affiliate may also advertise merchant website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers.
3. Commissions and payment
Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on Commission structure. Commission amount is dependent on order value and not including extra fee (tax, shipping cost,...).
For an Affiliate to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on Affiliate Guide page.
Payments will only be sent for transactions that have been successfully completed. Use of the Affiliate Program is subject to a fair use policy which gives merchant the right to review each and every referral order. Status of commission if displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in charge backs or refunds will not be paid out.
4. Marketing tool
We may share promotion media such as banner, logo or specific collection promotion to you through Marketing tool tab. You can download the media or get the HTML embed code in order to share on affiliate channels.
5. Network
If Network tab is activated, affiliate can invite others to become their downline affiliate. If any downline affiliate brings order to merchant shop, upline affiliate will also get network commission which depends on merchant settings.
To invite other affiliates into the system, share network link and any other affiliate who click on that link and sign up will become a downline affiliate.
6. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies then we can't track them so can't pay earnings on that person's activity.
Cookies day is said on the Affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or use the coupon. Within the cookie time, every order made by this customer at merchant website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link then).
7. Removal from Referral Program
If an affiliate wishes to be removed from the affiliate program, they can do so by contacting: orders@neurotears.com.
NeuroTearsTM Affiliate Partner Agreement
THIS IS A LEGAL AGREEMENT BETWEEN YOU (the affiliate) AND NeuroSustain LLC.
PLEASE REVIEW ALL CLAUSES CAREFULLY. BY SUBMITTING AN APPLICATION, YOU (the affiliate) AGREE THAT YOU HAVE READ AND UNDERSTAND THIS DOCUMENT AND AGREE TO ALL TERMS WITHIN.
OVERVIEW
This agreement outlines the terms and conditions that the partnership between NeuroTearsTM and the affiliated party, for the purposes of promotion ofNeuroTearsTM. Hereinafter, the terms “we,” “us,” and “our” refers toNeuroTearsTM, and the terms “you,” “you're,” and “yours” refers to the affiliate.
YOUR OBLIGATIONS:
1. We expect our partners to monitor their published content and be responsible when making posts. Even after approval, we reserve the right to audit your site for content we do not want to be associated with and terminate this Agreement as a result. This can include, but is not limited to…
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Violence, and/or the promotion of violence against any individual.
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Sexually explicit content.
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Discrimination based on age, race, gender, etc.
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Incorporates any sort of copyrighted material that you are using without the expressed permission of the copyright holder.
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Misleads consumers of NeuroTearsTM products in any way, shape or form.
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Promotion of illegal activities.
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Promotion of “malware” and other software intended to cause harm to users of NeuroTearsTM website.
2. You agree to publish a piece based around a product of NeuroTearsTM and track users and sales through the use of Refersions software.
3. Promotions should include the offer, coupon code, and offer expiration date. Publishers must remove invalid or expired coupon codes, or make it clear to readers that the code is expired. Coupon codes expire 6 months after the date issued. For a new coupon code, please email us at orders@NeuroTears.com.
4. You agree that all content about our product follows any and all laws and regulations pertaining to the promotion of the product. We are not liable for any legal trouble resulting from the false promotion of the product, and if we see any language pertaining to the product that violates any law or regulation pertaining to the content, the agreement is rendered null and void.
5. You agree that any and all promotion of the company is limited to a method of
distribution that we agree upon (such as your blog, YouTube, Podcast, etc.). Promotion of the company and its products through any other channel is not permitted. Also, it must be clear that your post is a sponsored promotion of the products, and any attempts to mislead as to our involvement will result in termination.
6. A third party service (UpPromote) will be used to provide commission based on this partnership. It is recommended by us that you also familiarize yourself with their terms and conditions. We are not liable for any damages that result in a breach of this third parties terms and conditions.
7. You agree that, in the event that any law or regulation is broken via violation of this policy, NeuroTearsTM and its partners are not legally liable for any damages. Additionally, NeuroTearsTM is not liable for any taxes that result in compensation of the agreement and does not claim to offer any sort of tax help based on the receipt of commision. All taxes are your sole responsibility.
8. It is agreed that you, and only you, are in control of your relevant accounts pertaining to this agreement. We are not liable for any damages caused by loss of account or breach due to a malicious party, and we require a written warning if the user believes that their account has experienced a breach.
9. You agree to potentially receive marketing messages from NeuroTearsTM, including emails, newsletters, and other correspondence. However, these can be opted out at any time, by following the instructions outlined in said marketing correspondence.
10. You agree that your sites privacy policy is available to all visitors upon request, and the policy does not violate any laws pertaining to data use. The usage of data by you must be disclosed, along with any third party applications or cookies used.
11. If your account does not generate additional revenue or is left with a negative balance for six months, then it shall become a dormant account, and terminated (if/when the balance is zero).
OUR OBLIGATIONS
1. We agree to provide compensation for this program based on sales driven through the special code linked to the site.
2. We will provide information about the product and company, upon request, in order to help generate the content piece.
3. We also reserve the right to connect to your content on our social platforms, and to identify you as a “NeuroTearsTM Affiliate Partner.”
4. We reserve the right to update this agreement at any time for any reason. If/when we do, you will receive an email to the address you provide with the updated terms and conditions. Upon receipt of the new terms and conditions, you are assumed to be bound by the updated terms and conditions.
5. We grant you the non-exclusive, non-transferable right to utilize an HTML link to our website. It is understood that the right to use this link is only to be used by the parties mentioned in this agreement, and no other parties.
6. We reserve the right to issue chargebacks on your account based on previously paid commissions. This will only happen in the case of 1. Product returns 2. Payment refund/disputes 3. Invalid transactions 4. Violation of Refersion policies.
7. We shall provide you with tracking services and reporting tools through a third party outlet (UpPromote). We again request that you review their policies and terms of service.
8. It is understood that any and all data collected as a result of this partnership belongs solely to NeuroTearsTM, and the affiliate does not have the right to sell the data to third parties.
9. If you need support or have any questions regarding the program, we are available via email (orders@NeuroTears.com), or phone 214.865.8504, or any other reasonable medium.
10. In the event of any claim made against NeuroTearsTM’s intellectual property, or our right to sell goods/services, we reserve the right to attempt to either 1. settle said dispute against our IP/goods and service. 2. Modify/replace in order to resolve the infringement at our expense. This is at our sole discretion.
TERMINATION
The agreement may be terminated by either party with no reason given. A notice of termination must be sent through either email or a letter directed to NeuroTearsTM. Upon receipt and reading of the notice, the agreement is terminated immediately, and any unpaid compensation will be paid within one month. We also reserve the right to terminate this agreement if the terms and conditions are not
followed. If a termination results from a breach of this agreement, then our financial compensation to you is no longer valid.
MISCELLANEOUS
1. It is understood that any and all titles are for the ease of navigation, and do not have any effect on the presumed powers of this document.
2. The relationship between parties in this agreement is of an independent contractor. You do not claim any sort of ownership or partnership in the company, and it is understood that any other parties with similar agreements with NeuroTearsTM are, by no means, legally bound to form a partnership or other business relationship. You, as an independent contractor, waive any claims to ownership to any of NeuroTearsTM’s intellectual property or business assets.
3. Force Majeure. If either party in this contract finds itself unable to fulfill its obligations due to any force outside of their reasonable control, then neither party is liable for it. This includes, but is not limited to, failure of electric or internet services, floods, earthquakes, extreme weather patterns, acts of war, terrorism, death, or the complete collapse of modern civilization.
4. If any clause of this agreement is found to be against the law by a jury or court, then that clause is rendered null and void. The other, unaffected clauses, however, remain in full effect.
5. This agreement is bound by the laws of the United States of America, and the laws of our home state (Texas). In the event of a dispute regarding the agreement, both parties agree that the claim is to be settled by arbitration at each party’s expense.
FINAL NOTICES
1. By accepting this agreement and submitting an application, the affiliate understands that they have read the terms and conditions and that they are of sound mind and judgment, and they solely decided to enter into this agreement and were not forced by any party.
2. You hereby agree to be bound to the clauses outlined in this document, and that you understand the agreement and terms.
3. NeuroTearsTM’s liabilities are limited to the payouts under this agreement in the year preceding the claim. Neither party shall bring about an action, proceeding, or suit against the other within a year after the termination of this agreement.
4. We hereby agree to follow through our responsibilities outlined in this terms of service and promptly notify you of any changes made to the agreement.
5. By agreeing to these terms, the party verifies that they are 18 years of age or older. If this claim is found to be false in the future, then the agreement is immediately terminated.
6. The effective date of this agreement is when the application is approved by us.
AFFILIATE PARTNER COMMISSIONS
“NeuroTearsTM Affiliate Partners” will be paid the following commission percentages on or about the 30th day of each month after the end of the month. The following percentages will be multiplied by the total sales of NeuroTearsTM products tracked by NeuroTearsTM as generated by the Affiliate Partner promotion within a given month including recurring revenues, refunds, chargebacks, and returns.
Commission Rate: 15%
For months where commissions due to Affiliate Partner are less than $50, said fees will be rolled forward and added to the next month’s commissions and paid when the Affiliate Partner commission due has exceeded $50.
In the event of a dispute between NeuroTearsTM and Affiliate Partner regarding the amount due under this Agreement (including in connection with the failure of third party’s tracking system), Affiliate Partner agrees that NeuroTearsTM’s conclusion regarding Affiliate Partner Referrals and Affiliate Partner sales will be final and binding.
Go forward and refer!
We're very glad you've made it to the end of this important document.
We wish you all the very best. You can always re-visit these Affiliate Program terms and conditions in the future and if you have any questions you can send email to orders@neurotears.com for support.
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