Welcome to Stitch Spring! Thanks for joining our Affiliate program.
These following terms and conditions apply to individuals who are accessing or using the Program both as a merchant (“we”, "Stitch Spring", "parent company" or “merchant”) and an affiliate (“you” or “affiliate”) who refers customers to use product or service from the merchant.
By participating in the Program, Affiliate agrees to use the Program in the manner specified in, and are bound by, these Terms and Conditions. If you do not agree to these Terms and Conditions in their entirety you are not authorized to register as an Affiliate or participate in the Program in any manner.
1. Approve or Reject of the Registration
We reserve the right to approve or reject ANY Affiliate Program Registration in our sole and absolute discretion. You will have no legal recourse against us for the rejection of your Affiliate Program Registration.
2. Affiliate Links and Coupon
Affiliate link is automatically generated, but you can also generate an affiliate link for a specific product or collection. If a person clicks on someone else’s referral link and then later they click on yours, yours is the one that counts.
Affiliate might or might not be assigned to one coupon code with details and usage clarified on Dashboard. If customer both click on the affiliate link and use coupon code, you will not receive a double commission. If you’re not assigned a branded coupon, then you’re not allowed to promote the coupon.
Affiliate may also advertise merchant website on online channels such as Facebook, Instagram,... or offline classified channel ads, magazines, and newspapers.
3. Commissions and payment
Refer any customer to make a purchase on our website, you will get a commission amount which is calculated based on Commission structure. Commission amount is dependent on order value and not including extra fee (tax, shipping cost,...).
For an Affiliate to receive a commission, you need to specify the payment details on Settings. Payment schedule will be notified on Affiliate Guide page.
Payments will only be sent for transactions that have been successfully completed. Use of the Affiliate Program is subject to a fair use policy which gives merchant the right to review each and every referral order. Status of commission if displayed in Commission tab, any paid commission will be listed on Payment tab. Transactions that result in charge backs or refunds will not be paid out.
4. Marketing tool
We may share promotion media such as banner, logo or specific collection promotion to you through Marketing tool tab. You can download the media or get the HTML embed code in order to share on affiliate channels.
5. Network
If Network tab is activated, affiliate can invite others to become their downline affiliate. If any downline affiliate brings order to merchant shop, upline affiliate will also get network commission which depends on merchant settings.
To invite other affiliates into the system, share network link and any other affiliate who click on that link and sign up will become a downline affiliate.
6. Cookie
We use a cookie to track people who have clicked on your link, so they need to be using cookies for us to track them.
If a person doesn't allow cookies or clears their cookies then we can't track them so can't pay earnings on that person's activity.
Cookies day is said on the Affiliate registration form. The tracking day will start from the time a customer clicks on the affiliate’s link or use the coupon. Within the cookie time, every order made by this customer at merchant website will automatically result in commissions to the affiliate (There’s no need for the customer to click on the affiliate link then).
7. Removal from Referral Program
If an affiliate wishes to be removed from the affiliate program, they can do so by contacting: stitchspringa@gmail.com.
8. Compensation for Harm to Reputation
You agree to not harm Stitch Spring's brand reputation as well as Stitch Spring's parent or sister company's reputation. If there is a possibility that the content you create could harm the reputation or sales of Stitch Spring and associated parent company, you agree to ask for permission to post, share or create such content. If you fail to ask for permission or still publish said content without our consent, you will be liable for covering all damges to current and future sales up to 10 years from the date you harmed our reputation. Both parties agree that an independent 3rd party agreed to by both parties will evaluate the damage the affiliate has done to Stitch Spring. If both parties cannot come to an agreement, the 3rd party evaluator will be assigned by a court located in the state of Wyoming. The third party will be asked to determine how long the affiliate's action will negatively impact the sales of the merchant. The third party will also determine how much money the merchant will loose during this time period because of the affiliates actions. The affiliate will be liable to pay the full amount the 3rd party has determined. If the affiliate does not make the payment to the merchant within 7 business days after the 3rd part evaluation has been shared with the merchant and affiliate, the merchant can pursue the affiliate in a court of the merchant's choice in the state of Wyoming.
9. Discontinuation, End of affiliate partnership and Referral Thresholds
We may discontinue this affiliate program at any time. You will have no legal recourse against us for the discontinuation of this Affiliate Program. This term shall remain valid for the other tiers of this program as well. We may end the affiliate partnership with you at any time at our sole discretion. Generally, we will not end out partnership for as long as you meet the monthly sales threshold of 6 approved referrals in tier 1 and 10 approved referrals in higher tiers. If you do not meet these requirements, we may grant additional time to meet the sales threshold, but there is no guarantee that the additional time will be granted.
Your affiliate account may be disabled if you do not meet the post requirements set by our affiliate team (At the time of writing this (June 13th 2024: the threshold is 2 reels + 1 post / item posted within 10 days after you receive your items). The threshold may be modified in the future and the affiliate team will let you know in an email.
If you there are circumstances preventing you from meeting these requirements, please email stitchspringa@gmail.com and our team will discuss and extension with you.
Go forward and refer!
We're very glad you've made it to the end of this important document.
We wish you all the very best. You can always re-visit these Affiliate Program terms and conditions in the future and if you have any questions you can send email to stitchspringa@gmail.com for support.
