Ziba Beauty Privacy Policy
At Ziba Beauty and www.zibabeauty.com, we are committed to providing excellent customer service and outstanding value in the Art of Threading ® and Art of Mehndi ® while respecting and protecting the privacy of our customers. To better serve you, we collect and maintain certain information regarding, for example, your product and service preferences, dates of special occasions related to you or people you buy gifts for (e.g., birthdays) and Ziba Rewards membership information. Under NO CIRCUMSTANCES do we sell or rent this information to other businesses, and we strictly protect and enforce the confidentiality of this information. We respect your privacy and seek to protect the trust you place in Ziba Beauty. Our Privacy Policy is explained in more detail below.
How does Ziba Beauty use the individualized information that we collect?
In addition to using the information referenced above to send you email communications, we also retain your name, address, and email address in our customer database. We use that information, from time to time, to contact you concerning our products, services, sales or special promotions at www.zibabeauty.com or Ziba Beauty store locations. We try to limit those contacts to ones that might be of interest to you. If you would prefer not to be contacted about our special offers, products or services, please notify us at the mailing address, email address or phone number provided below:
Ziba Beauty
Customer Service
17832 Pioneer Blvd
Artesia, CA 90701
877-777-ZIBA (9422)
Or Email us at: (do we want to do a email form?)
customerservice@zibabeauty.com (or webmaster@zibabeauty.com)
We currently send emails only to those zibabeauty.com customers who request that we provide them with information about our products and services or for those who have signed up for the Ziba Rewards Program. If you have previously requested such emails, but have changed your mind, contact us by one of the methods referenced above or by unsubscribing to the zibabeauty.com email you receive.
Please be advised that since promotions may already be in process at the time of your request, it may take up to ten weeks before all contacts cease. As a result, you may receive mail or other solicitations from Ziba Beauty during that ten-week period. You may also use the above addresses and phone number to correct or update any of the individual information we have stored.
What information does www.zibabeauty.com collect from our online customers?
For those individuals who visit our site, we collect and store IP ("Internet Protocol") addresses during the visit. No individualized information is collected, and the IP address is not traced to a particular individual. Similarly, we collect information, using that IP address, about the navigational or browsing activities of our visitors. Again, that information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic data, such as what geographic areas our visitors are from and visitor browsing patterns. We cannot use that data to identify you. For those who register to receive email promotions, we collect your email address and name and mail address if you choose to provide it.
Does www.zibabeauty.com use 'cookies'?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance. We do not retain any individualized information as a result of our use of cookies.
How is the information Ziba Beauty and www.zibabeauty.com collect stored? What security procedures do we have in place to protect the confidentiality of that information?
Currently, the customer information that we maintain is store in our internet database and in our corporate customer database. We limit access to that information to those within our organization with a business need to know. Most of our employees do not have access to that information. In addition, we enforce a policy again unauthorized disclosure or use of the information you share with us, and we instruct our employees concerning that policy. We also require that those third parties who provide services to us and may have access to customer information (such as mail and website vendors) share our commitment to maintaining your privacy and adhere to Ziba Beauty’s non disclosure requirements.
As stated above, we do not under any circumstance sell or rent customer information to any outside company or organization nor do we permit any such organization to use customer information for its own business purposes. In fact, we will only release specific information about you only if we are compelled to do so to comply with valid legal processes such as a search warrant, subpoena or court order or in the unlikely situation where we, in good faith, believe such information is necessary to prevent harm to you or others.
We use secure server technology to keep your personal information as secure as possible. Once your information is store on our database, we have database security technologies and procedures in place to protect it from access by unauthorized employees or third parties.
What does Ziba Beauty do with information from Surveys or Contests?
From time-to-time, we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).
We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter.
We may use a third party service provider to conduct these surveys or contests and that company will be prohibited from using our customer’s personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey to anyone outside of the organization.
Will Ziba Beauty’s privacy policy change?
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our Web site. A message will be displayed on our home page for a period of time that a change has been made, and the change will be highlighted within the privacy policy. You are welcome to refer to this policy each time you are visiting www.zibabeauty.com or considering making a purchase at one of our store locations.